**PLEASE BE AWARE THAT DUE TO COVID-19, AND MAIL SYSTEMS AROUND THE WORLD BEING INCREDIBLY STRAINED, DELAYS ARE HIGHLY LIKELY AND WE CAN'T GUARANTEE THAT ORDERS WILL ARRIVE IN TIME FOR CHRISTMAS DUE TO THE UNPREDICTABILITY OF THE MAIL AT THIS TIME. THIS IS COMPLETELY OUT OF OUR HANDS UNFORTUNATELY. & AS A SMALL BUSINESS THAT HAS A SMALL INVENTORY, WE ALSO CANNOT OFFER REPLACEMENT ITEMS/REFUNDS UNTIL AN APPROPRIATE AMOUNT OF TIME HAS ELAPSED BEFORE AN ORDER IS OFFICIALLY CLASSED AS 'LOST'. LOTS OF ORDERS ARE TAKING A LOT LONGER RIGHT NOW, AND MAY ARRIVE LATER THAN EXPECTED. (FOR EXAMPLE - SOME UK ORDERS POSTED 1ST CLASS HAVE TAKEN 2 WEEKS TO ARRIVE, WHEN THEY SHOULD TAKE 1-3 DAYS) PLEASE BE PATIENT! THANK YOU! <3**
Our processing time is currently around 3 working days. This means that your purchase(s) will be posted within 3 working days of us receiving your order, before being packaged and posted out. Then the estimated shipping times are as follows:
UK orders - 1-3 working days
European orders - 1-2 weeks
US, Canada, Australia and the rest of the world - 1-4 weeks
These times are a guide only and can sometimes take longer, especially during holidays, and the run up to Christmas. Occasionally, severe weather conditions in winter can delay shipping too - so we advise that you order in good time for any event/birthday etc, to allow for any such delays.
Unfortunately items very occasionally go missing in the mail. If you have not received your order by 20 working days (Europe) or 30 working days (elsewhere) please contact us for a refund or replacement
Commissions, or made-to-order items such as phone cases will take longer to create before posting, so please see the lead times on each listing before ordering.
Our UK shipping starts at £1.50, with a small additional fee for each extra item ordered. We post our items using Royal mail 1st class Standard Delivery in the UK. which takes approximately 1-3 days to arrive. Please note that these times are only a guide from Royal Mail, and orders may take longer if they coincide with bank holidays etc. If you would like to upgrade to recorded delivery please get in touch.
We use standard airmail shipping to post out items outside of the UK. Please note this is NOT a tracked service. If you would like to upgrade to tracked shipping please contact us for a price before placing an order.
Any customs and duty fees incurred due to international shipping are the responsibility of you, the customer.
We lovingly gift wrap all of our items, and securely package them for
sending in either bubble-padded envelopes or boxes, depending on the
item, or hard-backed envelopes for paper goods.
If you're sending an item as a gift - we can send it straight to the recipient gift-wrapped and with a gift tag with a little message from you! Just let us know by adding a 'note' to seller when checking out!